CarDr in the news.

CarDr today announced the launch of its Auction Arbitration Risk Report, a standalone diagnostic intelligence report built to help wholesale auctions and dealerships identify hidden mechanical exposure before a vehicle crosses the block — and before an avoidable issue becomes a post-sale dispute.

When analyzing a recent sample of 45,000 vehicle scans, CarDr's Mechanical Intelligence platform identified over 190,000 diagnostic faults representing more than $40 million in potential repair exposure. Many of those defects were not visible through a conventional appraisal, warning-light check, vehicle history report, or basic code scan.

"Cutting our arbitration exposure roughly in half while moving vehicles through the lane faster than before — that's the kind of result that changes how we think about pre-sale inspection. We're acting on what the report tells us instead of guessing at what a code means."
— General Manager, wholesale auto auction pilot partner

A 150-Vehicle Pilot Produced Measurable Results

In a 150-vehicle pilot, an auction partner scanned every vehicle with CarDr's Mechanical Intelligence platform and applied the Auction Arbitration Risk Report before sale. The results:

Pre-sale inspection throughput increased 30%, moving vehicles through the lane faster without sacrificing diagnostic rigor. Across the full 14-day arbitration window, the auction recorded just three verified arbitrations out of 150 vehicles — a 2% rate, roughly half the commonly cited 4% wholesale benchmark for mechanical arbitrations. Two of the three arbitrations involved defects already reflected in CarDr's diagnostic findings — the risk had been surfaced and was available to factor into pricing and disclosure before sale. The third involved audible engine noise, a condition appropriately addressed through standard PSI rather than an OBD/ECU-based scan. Using the commonly cited 4% benchmark rate and a $1,500 average mechanical arbitration cost, the auction avoided an estimated $4,500 in policy-loss exposure on this pilot alone — before counting labor and turnaround savings from higher throughput.

Pilot Metric	Result
Vehicles in pilot	150
Arbitration window	14 days
Verified arbitrations	3 (2% rate)
Commonly cited industry benchmark	~4% (mechanical arbitrations)
Pre-sale inspection throughput	+30%
Estimated policy-loss exposure avoided	$4,500

Industry-average arbitration rate (~4%) and average mechanical arbitration cost ($1,500) are commonly cited wholesale auction benchmarks, used here for illustrative comparison. Individual results vary by auction, vehicle mix, and market conditions.

The Missing Layer in Used-Vehicle Appraisal

Vehicle history explains where a vehicle has been. Market data estimates what comparable vehicles are worth. Visual inspections document what can be seen. None of those tools, by themselves, establish the vehicle's mechanical condition at the moment of appraisal. A vehicle can appear sale-ready, show no warning light, and carry a clean history — while still holding active or pending transmission faults, module communication failures, recently reset codes, emissions concerns, or advanced OEM-level defects.

Built to Validate — Not Duplicate — the Scan Report

The Auction Arbitration Risk Report is not a flag added to CarDr's standard scan output. It is a separate, purpose-built report that evaluates the same diagnostic data through an auction-specific lens. The report validates diagnostic findings against NAAA arbitration policy considerations, including the June 1 revisions, and converts them into a single operational risk score, root-cause mapping, auction-specific decision points, and a recommended workflow.

From Diagnostic Codes to Lane Decisions

Each report includes an overall arbitration risk score from 1 to 100 with the reasoning behind it; an Executive Decision Summary and primary risk drivers; Auction Inspector Decision Points; a Root-Cause Risk Map tied to NAAA arbitration categories; NAAA review triggers connected to specific inspector actions; a recommended workflow — hold, review, disclosure, PSI, re-scan, or release; and a documented audit trail supporting consistent decisions across locations and personnel.

"A code tells you what's wrong with the car. CarDr tells you what that means for the sale — and for the reputation you're building with every buyer and seller in the lane."

Built in the Lane

The Auction Arbitration Risk Report didn't start on a product roadmap — it started on the auction floor. CarDr Founder Parry Singh regularly visits customer sites to see how the platform is used in practice, and it was during one of those visits that an auction partner described exactly this problem: diagnostic codes that flagged something was wrong, but no clear way to translate that into an arbitration-specific decision an inspector could act on before the sale. Singh built the first version of the Auction Arbitration Risk Report directly for that client — the same auction partner behind the 150-vehicle pilot detailed above.

"Every enhancement we develop starts with one question: how can we help our customers make better business decisions? This pilot is exactly what we hoped to prove — that turning diagnostic data into real operational intelligence doesn't just reduce risk on paper, it changes outcomes in the lane."
— Greg Lubrani, CEO, CarDr

Continuing the Conversation

Lubrani will present "Myth Busters — What Do You Show Versus What Do You Know?" at the Automotive Remarketing Alliance (ARA) Summer Roundtable on Wednesday, August 19, at 3:15 p.m. CST in Frisco, Texas.

Media & Customer Inquiries

Greg Lubrani, Chief Executive Officer, CarDr
800-932-1120 | info@cardr.com | www.cardr.com

As auctions and dealerships face increasing pressure to reduce arbitration losses, improve vehicle transparency, and make faster acquisition decisions, CarDr announced today that adoption of its diagnostic intelligence platform has accelerated dramatically across the automotive industry, resulting in more than 500% year-over-year growth in platform utilization.

Less than halfway through 2026, utilization of the CarDr platform had already exceeded total 2025 activity levels by more than 56%, highlighting the rapid adoption of diagnostic intelligence across both wholesale and retail automotive operations. The company has experienced particularly strong growth among organizations using diagnostic intelligence to support arbitration mitigation, vehicle certification programs, trade-in evaluations, and inventory acquisition efforts.

Recent updates to the National Auto Auction Association (NAAA) Arbitration Guidelines further reinforce the importance of providing buyers and sellers with clear, actionable vehicle information that supports more informed transaction decisions and helps reduce avoidable disputes.

"The industry is moving beyond generic OBD-II scans and toward actionable diagnostic intelligence. Customers want deeper vehicle insights that help them identify risk before a vehicle crosses the block, enters inventory, or reaches a consumer. As the industry continues to place greater emphasis on transparency, accurate disclosures, and arbitration reduction, access to actionable diagnostic intelligence has become increasingly important."
— Greg Lubrani, CEO and President, CarDr

A Customer-Driven Innovation Engine

During May alone, CarDr delivered 13 significant customer-requested enhancements, including several that were designed, developed, tested, and deployed within 24 hours. Company leadership attributes much of CarDr's responsiveness to the culture established by Founder Parry Singh, who built the organization around customer feedback, rapid innovation, and continuous improvement more than five years ago.

"One of the core principles of CarDr is that we listen. Our customers are in the lanes, in the service departments, in the recon centers, and acquiring inventory every day. When they tell us something can be improved, we don't put it on a roadmap for next year — we get to work immediately."
— Greg Lubrani

With adoption continuing to expand across auctions, dealerships, and remarketing operations nationwide, CarDr expects continued momentum throughout 2026 as organizations increasingly seek better tools to identify risk, improve transparency, and make more informed vehicle decisions.

IAA today announced a new relationship with CarDr.com, a provider of rapid OEM-level vehicle diagnostic technology, to further strengthen IAA's condition reporting and support its broader vehicle remarketing strategy. By incorporating fast, standardized diagnostic scans directly from a vehicle's onboard systems, IAA is expanding the depth and quality of information available across its digital marketplace.

"IAA is focused on continuously investing in technology that elevate our remarketing platform and deliver meaningful value to both buyers and sellers. CarDr's ability to provide quick, OEM-level diagnostic insights aligns well with our strategy to enhance condition reporting, improve transparency, and support more informed purchasing decisions across our marketplace."
— John Mathiowetz, Vice President of Sales & Strategy, IAA

The CarDr solution is purpose-built for high-volume automotive environments and requires minimal training to operate, allowing IAA to deploy the technology efficiently across its network. For buyers, the addition of diagnostic data helps reduce uncertainty, improves confidence when bidding remotely, and supports more accurate valuation and downstream planning.

"IAA continues to innovate digital remarketing, and we're proud to support them as they continue to raise the bar for vehicle intelligence and transparency. By integrating CarDr into IAA's inspection and condition reporting processes, we're enabling OEM-level diagnostic insight to be delivered in seconds — at scale — helping power smarter decisions throughout the remarketing lifecycle."
— Greg Lubrani, CEO and President, CarDr.com

CarDr.com, a leading provider of advanced OBD diagnostic and vehicle appraisal technology, today announced a strategic integration with AutoAp. Through this integration, every CarDr.com diagnostic scan now includes verified open recall alerts powered by AutoAp's industry-leading safety recall identification services — giving auto auctions, automotive dealerships, and inspection companies a single, comprehensive vehicle health report that includes both mechanical diagnostics and safety recall visibility.

"Our mission at CarDr.com has always been to deliver the most complete and accurate vehicle intelligence possible. By integrating AutoAp's verified recall data, we're giving our customers not just diagnostic insight, but a clear picture of a vehicle's safety and compliance status."
— Greg Lubrani, CEO, CarDr.com

"CarDr.com's technology aligns perfectly with our goal of improving automotive safety and operational efficiency across the industry. By combining our automated recall identification with CarDr's powerful diagnostic tools, we're enabling dealerships and auctions to make faster, safer, and more informed decisions."
— Mark Allen, President, AutoAp, Inc.

The enhanced report was made available to all CarDr.com dealers and auction partners, and was showcased at the Used Car Week Conference, Booth 313, at Red Rock Casino and Convention Center, November 17–21.

Lubrani has held senior roles at Repairify, ACV Auctions, Copart, Manheim, and Openlane, where he led sales strategy, product adoption, and dealer engagement. His deep expertise in both diagnostics technology and the wholesale ecosystem makes him uniquely positioned to accelerate CarDr's expansion with auctions, dealerships, Dealer Management Systems (DMSs), warranty administrators, and lenders.

"Greg is one of the few executives who understands both the complexity of diagnostics and the realities of the auction lane. With Greg leading CarDr, we will deliver the fastest, deepest, and most auction-ready OBD solution in the market. His track record at Repairify and ACV Auctions shows he can translate technology into trust and adoption. He is the right leader to extend OBD-IQ across the automotive ecosystem."
— Parry Singh, Founder & Chairman, CarDr.com

CarDr's flagship innovation, the OBD-IQ adapter, is the first dynamically reconfiguring OBD solution. By reading a vehicle's VIN and pulling OEM-specific protocols from the cloud, OBD-IQ scans over 50 ECUs in less than 15 seconds, uncovering hidden or pending Diagnostic Trouble Codes (DTCs) that conventional scanners often miss.

"When I first saw CarDr's technology, I knew I wanted to be part of its evolution and I knew this was the missing piece for auctions and dealers. CarDr isn't just an engine diagnostics company, it's a technology company that will bring innovation. We're enhancing the data that comes from vehicles and building solutions that deliver true transparency across the automotive industry."
— Greg Lubrani, CEO & President, CarDr.com

In today's wholesale automotive marketplace, transparency and trust are the driving forces behind stronger transactions. With vehicles often sold sight-unseen through digital or simulcast platforms, buyers depend on condition reports to provide an honest reflection of a vehicle's health. That's why the integration of accurate OBDII Diagnostic Trouble Code (DTC) data into auction condition reports is emerging as one of the most impactful innovations in the remarketing industry — benefiting buyers, sellers, and auctions alike.

Transparency that Builds Buyer Confidence

Traditional condition reports focus primarily on cosmetic and structural elements, but they can overlook mechanical or emissions-related problems that may only be detected through an OBDII diagnostic scan. By embedding verified OBDII DTC data directly into the report, auctions provide buyers with a data-backed, objective look at the vehicle's internal health.

"Buyers want to know exactly what they're getting — and OBDII data makes that possible. When a buyer sees there are no active codes or that minor codes are fully disclosed, it builds immediate trust and confidence in the transaction."
— Chris Watkins, Owner, Sunflower Auto Auction

Sellers Gain Credibility — and Stronger Returns

Disclosing diagnostic results upfront shows transparency and professionalism, signaling to buyers that the seller has nothing to hide. Vehicles with verified diagnostic scans tend to attract more bidders and command higher prices.

"When sellers provide clean OBDII scans with their vehicles, it's a credibility boost. It shows they're committed to fair dealing — and that's something buyers reward with stronger bids."
— Chris Watkins

Reducing Arbitration — and Auction Costs

One of the most significant advantages of integrating OBDII DTC data into condition reports is the reduction of post-sale arbitration. Many arbitration claims stem from undisclosed or unknown mechanical issues that could have been detected through a simple pre-sale diagnostic scan.

"Arbitration is expensive for everyone — the buyer, the seller, and the auction. By scanning vehicles before sale and including that data in the condition report, we're helping eliminate surprises after the fact. That saves money and builds trust — two things this industry depends on."
— Chris George, SVP of Sales & Product, CarDr.com

Helping Dealers Make Smarter Trade-In and Acquisition Decisions

Beyond the auction lanes, accurate OBDII diagnostic data is proving invaluable for retail and wholesale dealers during trade-in appraisals and vehicle acquisitions. OBDII reports can also reveal when trouble codes were recently cleared, indicating that someone may have reset the system to temporarily hide a check-engine or common dash light DTC.

"Dealers using diagnostic data during trade-ins or lot acquisitions can spot issues in seconds that might otherwise take days or thousands of dollars to uncover. And because our platform detects recently cleared codes, it adds another layer of honesty to the transaction. You can't hide what the system knows."
— Chris George

A Smarter, Fairer Marketplace

Accurate OBDII reporting enhances the integrity of the entire auction and dealership ecosystem. Buyers gain confidence, sellers build credibility, and auctions reduce operational friction and costs. As digital wholesale continues to evolve, data-backed transparency is fast becoming a competitive differentiator.

"Ultimately, OBDII data gives everyone in the transaction what they want most — certainty. And certainty drives confidence, which drives stronger results."
— Chris George